Rooms hallways ,pool area, dinning area. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. They're also applicable regardless of the comment's tone. We even got an upgrade to our room witch was AWESOME!!! Contact the property for more information. The Academy Hotel Colorado Springs - Booking.com This is definitely going to be our go to when spending a night in the Springs. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. They give you a welcome goodie bag. Tripadvisor performs checks on reviews. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This property has taken steps to provide more sustainable and eco-friendly travel. The most helpful contributions are detailed and help others make better decisions. We enjoyed the warm indoor pool and the breakfast options. Excellent breakfast. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Mountain View was decent but not sure its worth the up charge. Best Western The Academy Hotel Bed Bug Reports They have a wonderful breakfast bar. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Travelers may receive a savings voucher when they submit a review. Is the indoor pool heated all year round? Breakfast was okay, but servers were nice. Bed Bug - Review of The Academy Hotel Colorado Springs Pick up the mattresses in the rooms and look under it. Exterminators recommend we use the acronym S.L.E.E.P. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Bedbug infestations | Department of Public Health & Environment A nice grill and bar. The breakfast was excellent and free but the staff during breakfast was totally rude. Your contribution should be yours. Check under the box spring. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Staff was amazingly friendly. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. The breakfast was great! The room was not very clean. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Unfortunately, he was the only one during our stay there that was friendly. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The following reports are from third party sources. I liked the amazing breakfast! Basically got one night free with purchase of one night compared to other Hotels in same area. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, I'm seeing where it says both? I have never received such terrible treatment in my life!! The restaurant on site did not have very many options but what we did get was really good. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. I really didn't know about bed bugs at the time. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. The Academy Hotel Colorado Springs - HotelPlanner.com Reserved 2 rooms, 1 king & 2 queens. There was a problem loading the reviews. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. If we find any, we delete them and, if necessary, take action against whoever is responsible. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. I never swim with my kids because I hate cold water and was able to swim with them for hours. We went back to the area for spring break and decided to stay there again because of the location and price. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. NEVER again! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Bedbugs in room. Management doesn't seem to care much. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Check your selected option for more info. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Free WiFi and a daily hot breakfast with omelets and waffles is included. Free public parking is available at a location nearby (reservation is not needed). Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. We checked into the hotel and the person at the counter was very friendly and personable. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Give Light and the People Will Find Their Own Way. I got bitten all over my arms and legs. Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Tasted delicious and the staff was friendly, hard working and good at their jobs. Sincerely, John Wilkins/Owner. Wish there was a hot tub for the grownups but no biggie. But I could not overlook the bed bugs. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. The Hotel has a regular pest control program in place. If the staff was better, the hotel would be an excellent place to stay. Colorado Housing Connects can help you navigate housing information and resources. Was not really expecting housekeeping but they did come during our 3 day stay. All rights reserved. Check around the edges of the box springs. There was a line for waffles in the morning only to find out one of the waffle makers had died. NEVER again! Beautiful facilities, parking lot was a bit dark at night. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Basically got one night free with purchase of one night compared to other Hotels in same area. Front desk amazing. Great to have an omelette at breakfast! The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. The rest of the staff was very, very rude and it did not feel welcoming. Breakfast, The Academy Hotel | 8110 N. Academy Blvd. Lift up each headboard an lay it on the bed. And it can happen anywhere. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Pizza, "Before I even bring my bags into an into a hotel room at all. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. They want to eat that's all they know.". 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Bedbugs thriving in Colorado, find them before they find you - KOAA 19 Best Hotels in Colorado Springs, CO - Uncover Colorado A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. Unfortunately, he was the only one during our stay there that was friendly. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 15 Best Colorado Springs Hotels - The Crazy Tourist Made beds, replaced towels and amenities. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Great place to stay, great location and awesome breakfast!! NEVER again! The place was super clean. We've sent you an email so you can confirm your subscription. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Nor could we call out in case of an emergency. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The following reports are from third party sources. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Breakfast staff not so hospitable. Please see our partners for more details. This was for the price a grand slam! Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Steakhouse, This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Service was amazingly efficient. One of the best places I have ever stayed. Great property as a lay over or destination! This meant there was furniture being moved men shouting up and down the hall and dogs barking. It is my hope that you see fit to give us a second chance to win your valuable business back. We all have bed bug bites all over us and they are very uncomfortable! Overall the hotel was very nice as was the experience. American, 96 out of 2735 reviews" ", Rating 2 - Terrible. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Lamp didnt have lightbulb. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. close to everything i needed to go to. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Made beds, replaced towels and amenities. We went back to the area for spring break and decided to stay there again because of the location and price. This hotel exceeded our expectations. This is a great hotel. There were a lot of families with small children so that made for a very noisy hotel. 1602 out of 2735 reviews" ", Rating 8 - Good. All of which have experienced no problems. I liked the layout for the bathroom area. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. NEVER again! All of which have experienced no problems. Respect the privacy of others. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Clean and friendly staff room look as if they have been updated. Bar is always amazing! Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. There is nothing classy about the way this staff treats it's guests. I would recommend it if you can handle the unfriendliness of the staff. Acceptable and a good value for amenities. We were told there was a hot tub at the hotel - there was not one. NEVER again! The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Yeah right! The facility was a great experience for the modest price. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. The Academy Hotel is independently owned and operated. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Breakfast was above expectations, and the restaurant was on point. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Buffett had a little bit of everything. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The indoor pool was great, the bed's were comfortable. The room was large, 900 TV channels and reception area inviting. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Arrive: 03-01-2023 . But the complaints stop there. WiFi is available in all areas and is free of charge. Hotel was clean and had a pleasant clean smell. Site content 2006-2019 Maciej Ceglowski Ideally, we'd publish every review we get, positive and negative. There is nothing classy about the way this staff treats it's guests. 2. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. This place is such a gem!! Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 We all have bed bug bites all over us and they are very uncomfortable! The atrium for the hotel is beautiful. The worst bed we have every had. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Contributions should be travel related. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Server was very nice as well. I always enjoy staying here! Room was a nice surprise- nice size, comfortable beds and chair. The bathroom had poop on the toilet when we checked in. Its the best place we have ever stayed. You may either dine in the restaurant or take your breakfast to go back to your room. Hotels Colorado Springs, Colorado | TheAcademyHotel.com If bedbug cases are increasing locally, health department officials wouldn't know it. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. (Click on the Red Icon to view detailed bed bug reports. I was not told that the rooms all along the hallway we being renovated. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. 714 out of 2735 reviews" ", Rating 6 - Okay. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Made to order omelettes! Local, Dinner, As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. I then contacted the BBB. Location off highway was amazingly easy. That's how we know our reviews come from real guests who have stayed at the property. Booking not found double-check your booking number and PIN then try again. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. They'll have to be paid for separately during your stay. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. It's a two bed room. This hotel was highly-rated for its very comfy beds. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. when there are so many other options, close by, we will not be staying here again. Amazingly clean. Highly recommend. Oh, & rooms were almost sound proof! The mountain view is stunning. Expedia, Inc. is not responsible for content on external Web sites. The pool looked nice but didnt get a chance to enjoy it. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Such a treat! We went back to the area for spring break and decided to stay there again because of the location and price. I loved it! NEVER again! With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion.
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