Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Crawley Borough Council is a great place to work, you are a part of a strong team completing tasks for the local sport groups. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Benefits tribunal, Planning inquiry and Penalty Charge Notices), An attempt to reopen a previously concluded complaint or to have a complaint reconsidered where we have already given our final decision, Services which are the responsibility of another organisation, e.g. Exchange Tower Wates Living Space has been appointed to the Tower Hamlets Homes Block Refurbishment framework, a four-year pipeline of housing refurbishment works in East London. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants, arranging and paying for any damage you or your visitors have caused in your home to be put right, the structure of your property is kept in good condition this includes the walls, ceiling, roof and windows, gas and electricity appliances work safely, shared parts of a building or housing estate are kept in good condition. Report a repair online for your home. Thank you so much. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. This category only includes cookies that ensures basic functionalities and security features of the website. Useful contacts West Sussex County Council 01243 777100 9am-5pm Monday-Friday westsussex.gov.uk Central government gov.uk Sussex Police 101 (non-emergency) 999 Citizens Advice Crawley 0344 477. We will take firm action against anyone who does not allow access for this. Complaints should be made as soon as possible after the incident and no more than 6 months from the event or issue being complained about. Crawley Borough Council | Crawley - Facebook Telephone: 0300 061 0614. Barnet Council has appointed Wates Living Space in a deal which significantly expands the housing maintenance providers growing presence across London. We will attend within 4 hours to make the situation safe. Share Friendly and fun place to work We also use third-party cookies that help us analyze and understand how you use this website. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Wates Living Space Maintenance has been awarded a c. 24m contract to deliver a programme of responsive repairs and voids maintenance on behalf of Network Homes. For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page. We can help make it easier and more accessiblefor you to live in your council house. Housing | Crawley GOV | Learn more about Daniel Khan's work experience, education, connections & more by visiting their profile on LinkedIn . If wallpaper is affected, its best to remove it and treat the wall. . Our approach. See our Housing repairs, maintenance and planned works policy (PDF, 664.88 KB). Wates Living Space, a leader in the delivery of strategic asset management solutions for local authorities and housing associations, has been appointed by Lambeth Borough Council to provide repairs and void works on the council's new 200m borough-wide housing repairs and maintenance contract. 701 were here. It is also important to remember that any belongings damaged as a result of repair works being carried out are also eligible for compensation. These cookies do not store any personal information. These cookies will be stored in your browser only with your consent. Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . Crawley Homechoice Login - pooks.afphila.com Bewbush - streets A to G (not Court or Walk names), Bewbush - streets H to S (not Court or Walk names), Bewbush - streets T to Z (not Court or Walk names), Broadfield - streets A to E (not Court or Walk names), Broadfield - streets F to L (not Court or Walk names), Broadfield - streets M to Z (not Court or Walk names), Northgate - excluding John Brackpool Close (see Three Bridges for Bridgefield House), Three Bridges - excluding Bridgefield House, West Green - streets G to Z (excluding Apex Apartments), West Green - streets A to F and Apex Apartments, Rent enquiries including difficulties paying your rent. Analytical cookies are used to understand how visitors interact with the website. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Call-off contract under t. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. Dealing with a complaint is usually a straightforward process. Crawley Borough Council. Information about ourAnnual Gas Safety check and how to maintain your central heating. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Council tenants. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. We are committed to delivering high quality services and we aim to achieve the highest possible standards. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Crawley Borough Council elections - Wikipedia All emergencies must be reported by calling 020 8379 1000 (option 4, then option 2 for council housing repairs). Repairs. Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. Office 3750 The contract will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. This contract is for the payment solution for a range of goods and services with multiple providers. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. Buying a council property. The Wates Community Learning portal is a digital platform providing access to over 50 nationally accredited courses. If you are a leaseholder check the repair responsibilities (PDF, 208.2 KB). Our aim is to sort as many complaints as possible at the first point of contact. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. TRN-19-006 Repair and Maintenance of EA Vehicle | Stotles Our collective teams went to great lengths to find innovative solutions to overcome the restrictions caused by both isolation and social distancing requirements. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. The Ombudsman service is free and they will investigate complaints in a fair and independent way. Call 01293 438111 Report a repair online Visit the Town Hall Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. For more information, contact the HSE Gas Safety Advice Line on 0800 300363. CBC Green Technology Business Grants Programme | Stotles Furthermore, we have been able to implement this mobilisation approach across another of our housing repairs contracts, which is testimony to the strength of our teams and capability to adapt during times of uncertainty.. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Crawley Homes has implemented a new housing IT system. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. It will take only 2 minutes to fill in. If you are unable to use the portal to report your repair, you can report your repair to us by telephone on 01709 336009. Building work, repairs and improvements - Royal Borough of Greenwich null. All rights reserved. Hotjar sets this cookie to detect the first pageview session of a user. Housing and care home provider: Crawley Borough Council Current Mitie contract - a Freedom of Information request to Crawley Housing General Fund 3134 2,401 8,353 4,337 0 Planning & Economic Development 5176 1,475 13,220 . Resources for buying a home. These cookies track visitors across websites and collect information to provide customized ads. Posted in . Content and site Copyright Crawley Borough Council 2020. Wates Living Space has been appointed to carry out repairs and minor planned works for Cardiff Council, which will see the leading social housing maintenance provider deliver housing improvements to 4,200 properties across the north of the city. Your council must find you somewhere to live while work is carried out and pay for the cost of this. PDF Crawley Borough Council If the landlord is reluctant or refuses to carry out reported repairs, enforcement action may be taken. Repairs - Stevenage The council should repair any damage caused by maintenance or building work. The pattern element in the name contains the unique identity number of the account or website it relates to. These cookies do not store any personal information. Yes, the council is responsible for most repairs to your home, this includes things like small leaks as well as emergency repairs. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be able to file a housing disrepair compensation claim against your landlords. David Morgan, Managing Director of Wates Property Services, said: We faced huge challenges starting work in Crawley, with mobilisation taking place in the middle of the global pandemic. This is a True/False flag set by the cookie. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 Fire safety information for your council house or flat. Find housing . Wates Living Space commits to supporting the environment by inviting sustainable technology suppliers to pitch for involvement in a green supply chain. For council property within a block such as apartments or flats, the council also have a responsibility to maintain access areas such as the communal entrance, hall, stairs and landings. The number . Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. Discretionary Loans Information (PDF, 86.6 KB). E6 2JA. Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Housing repairs. Crawley Borough Council. Crawley Borough Council disrepair compensation claims If you are a council housing tenant, social housing or live in a local housing association property in the United Kingdom, we can help you file a compensation claim against your landlord if your residence has fallen into disrepair. Content and site Copyright Crawley Borough Council 2020. If you suspect there is damaged asbestos in your home, you should email housingrepairs@enfield.gov.uk. Coventry The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme (the Scheme). These services include waste management,. 1982 Crawley Borough Council election. Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. Mar 06, 22 (Updated: Aug 27, 22) This site is powered by Granicus. Where we have taken legal action that we has a duty to perform, such as recovery of Council Tax or enforcement action. Previous. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. visit our Code of Conduct page which will guide you through the process. Crawley Borough Council | LinkedIn Crawley Borough Council mobilisation CASE STUDY Project overview Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing. Crawley Borough Council support - West Sussex Energy Please use our online form to request a. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. change your appointment later if you need to. We manage leasehold properties that were originally sold under the Right to Buy. Telephone: 0300 1113000. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. Council housing: Repairs and maintenance - GOV.UK Content and site Copyright Crawley Borough Council 2020. Housing | Arun District Council The Housing Ombudsman will investigate complaints about housing management, repairs, leaseholder complaints, transfers and mutual exchanges: Housing Ombudsman Exchange Tower Harbour. Tenant and Leaseholders Housing Repairs Review questionnaire. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . Council housing repairs and maintenance - Basildon If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. The LGSCO investigates complaints about councils, including housing allocations and planning issues: Local Government and Social Care Ombudsman If the damage is caused by vandalism, report the incident to the police and get a crime reference number before reporting the repair to us. Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. Content and site Copyright Crawley Borough Council 2020. Even if no appliances are connected or the only appliances belong to you, we need to check the pipework. There are another 15 similar residential tower blocks around the borough. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. The Housing Ombudsman's approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. Section 1. Young people across Brent have been given a unique table tennis masterclass by Paralympic gold medalist, Will Bayley MBE thanks to support from national developer and housing maintenance provider, Wates who is working across the borough. Requesting online means you can: make your request at any time of day or night. Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. This website uses cookies to improve your experience while you navigate through the website.
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