Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Use designated walkways throughout the park. There is no need to call with changes to park admission only reservations until your count is final. Pigeon Forge, TN 37863 1 . Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. Please call 865-428-9553 or see our Auditions page for more information. Re: Dollywood refunds. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. Youll receive a card indicating the time your item(s) will be ready. Proper attire is required at the Properties at all times. Please note that changes may occur at any time, based on available public health information. Good Question . Commercial photography, videotaping, and recording of any kind is prohibited. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Once the group returns, the adults will swap places with each other. In the event of occasional inclement weather, we may need to close some or all of our rides. All tax rates are subject to change without notice. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Season Passesare your best value if visiting more than one time during the season. For your convenience you may have your hand stamped at the exit. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Rain checks will be valid for one-day admission on any operating day in the current operating season. Park Hours Sign In | Register Search. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). For Dollywood rides, you can also find height requirements on the mobile app. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Terms of Sale | Dollywood Parks & Resorts Please keep your parking lot receipt to re-enter the toll booths. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. Other times". We are unable to make exceptions. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Please see our. Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? Dollywood and Coronavirus: Everything You Need to Know - Smoky Mountains To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Walk, dont run. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Guests must only use designated entrances and exits and only during operating hours of the Property. Southern charm and thrill rides: What it's like to visit Dollywood 2700 Dollywood Parks Blvd. Dollywood Gold Season Pass: starts at $204, which is $30 . Tickets will be confiscated if altered in any way. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Excessively torn clothing is not permitted. Input your details into the refund policy generator below and . The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. Dollywood Reservations during COVID. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans. *Please note: Doggywood can only accommodate dogs. Social distancing is also in effect on all rides at Dollywood after COVID-19. Operating hours of Properties are subject to change without notice and without liability to Herschend. These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Dollywood set for June reopening with coronavirus measures The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Please stop by Guest Services to pick up your raincheck before you leave the park. Do not create disruption with behavior that is unruly, disruptive or illegal. How To Write a Return Policy (+ Free Template) (2023) - Shopify Passholders are required to have aMy Dollywood Accountwhen purchasing online. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. Cell phones and other devices should not be brought aboard any attraction. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, guests will exit with other riders. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Rain Checks are distributed at any ticket window and are valid until the end of the season. the determination has been made to adjust our COVID-19 requirements. COVID-19 Policies. After your day on park, should you need minor assistance with your vehicle, call 865.428.9463 for Dollywoods Courtesy Vehicle Assistance. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. They must care more about money then their patrons, because there was entirely too many people at the park. Without a reservation, we cannot guarantee there will be availability on your day of visit. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) The daily rental fee provides each dog its own water supply. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times while at the Property. I get it. Dollywood will no longer require masks for fully vaccinated guests Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. Dollywood is expected to reopen sometime in early June and we know that visitors will have lots of questions about what to expect under the new guidelines and safety measures. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. Please see our Entertainment section for more information. Watch where you are walking. There was less than thaton the day we went. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. View job description, responsibilities and qualifications. To link a pass: Select the "+Add Pass" option. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Visit ourMilitary Discountpage for information on this discount. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. After linking, purchasing or renewing your Pass from within your online account is simple! Airbnb lets its hosts pick from a range of cancellation . If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Please contact us at (888) 428-6789 if you need to cancel your reservation. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Dollywood is happy to accommodate guests with mobility needs. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. . If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. Dollywood reopens amid COVID-19 pandemic to season passholders But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. while the rest of the group rides the attraction. The parks employees will still be required to wear masks at all times on the property. Proof of rabies and Bordetella are required at check in. For instance, in the spring, Thursdays are less crowded. Courts view COVID-19 tuition refund lawsuits skeptically - Inside Higher Ed This transaction must be made on the day of your visit before leaving the Park. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. In the fall, you might consider weekdays. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. We visited during the fall harvest. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property.
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