What happened to integrity and company loyalty. Questions Post Question There are no questions yet for this company. Management also doesn't know how to utilize people to their best ability. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Desired outcome: So they make you think you must buy 4, but no, only one is enough. This Giant Eagle is in Blacklick Ohio on E. Broad. Giant Eagle's Customer Service is despicable! As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Leave a review. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. comment. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp International Association of Better Business Bureaus. show of laziness coming from the higher ups. For example, pharmacy business hours are 8a-8p. For further assistance, please reach out to them directly. I STOPPED SHOPPING HERE During the pandemic because prices are so high! He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Giant Eagle expands discounts to products nearing 'best-by' date to Early History. So I went to the self-checkout, and there I was harassed by two other employees. This complaint was posted by a verified customer. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! We also ensure all reviews are published without moderation. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. This is right after Christmas. Very truly yours,Giant EagleClaims Department. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Unknown, 2 Complaint(s) Piss off! Extremely poor customer service at #43 township of pine market district. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I like that i get discounts on gas when i shop. The business became a success, and by 1928 there were 125 stores established. but 2. This review was chosen algorithmically as the most valued customer feedback. Thank you. Desired outcome: Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. I purchased chicken salad Giant Eagle last night, 9-28-18. . i do the shopping for the household,he picked ip the advantage card. User; Business User; . [To assist us in bringing this matter to a close, we would like to know your view on the matter.] 54% of Giant Eagle employees are women, while 46% are men. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Giant Eagle Grocery - CentralPercentum GetGo. In the meantime no follow-up with me. 6932 West Central Ave, Toledo, OH 43617. Like im bothe ring you! At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Theres no reason I should be getting the runaround like this from a big company like this. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Author: Pittsburgh, Pennsylvania. It's a stupid idea to stop the weekly mailers. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. It's more of an inconvenience than a convenience. When are you guys gonna get the a2 milk? The most common ethnicity at Giant Eagle is White (74%). Giant Eagle Customer Service Complaints Department I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. You sure have your priorities straight. I would give no stars but a minimum of one star is needed. So I am out $200, no refund and my cards have been mysteriously used. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. The other guy behind counter was rude also. ) Claim it and get a lot of features. That's just plain irresponsible and rude. Regards, Maybe Pittsburgh City Council can wake you up. I said I would write to Ms. Laura Karet about this. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Giant Eagle, (store #4029). Hello, No, it is too hard for them to comprehend. They never want to cut the meat that's available. Is this your company? And having them in the store? Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Giant Eagle Reviews | Glassdoor Online order website shuts you down from making any changes long before the order is being shopped. Goodbye big bird your history. I love Giant Eagle Curbside Pickup. We use dedicated people and clever technology to safeguard our platform. Then why text me in the first place! Fresh food. In hopes to fix this issue for me and other customers for future. Most customers were really nice and then there were some that you just lose faith in humanity from. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? A multibillion dollar company has scammed a consumer out of $200 Desired outcome: Why am I going to have to go to to your store to get my weekly special circular? I've ordered cakes before with images on top but they where sprayed directly on the cake. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Can the consumer advise which location she is referencing? My husband and I tried to eat it but ended up throwing most of it away. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I will NEVER walk in a Giant Eagle again! The employee came up to me after my cart was full and I was almost ready to check out. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Giant Eagle - Need to turn their culture around | Glassdoor She then just said rudely, take it up with customer complaint or something like that which was very insincere. Local grocery store in north eastern US. The kitchen manager was the cashier. Thank you. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Giant Eagle, the store lead is a creep too. A necessary evil. He said he was sorry and didn't even know they were closed down?? Immediately a woman who works there came over and started bagging my items while I was scanning them. Desired outcome: I even ask someone to get one out for me but they would not. Table of Contents show. I am actually highly disgusted with this kind of customer service and hope this won't continue . Unfortunately, I collect s.S. It's already been renovated so I guess bringing back products that are no longer sold. ADDITIONAL LINKS It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Terrible customer service. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Giant Eagle has 37,000 employees. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Kroger's parking lots are always full. Our partners at the Trib said the move has Pay for this replacement part that your car wash broke. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Further, The stores take no responsibility for alcohol consumption in their stores. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. your customer service is not customer friendly. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Hope the conversation the 3 associates had was very good. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. I am a conservative person & I really like Giant Eagle! I realize that's how it works. I called the store. For your reference, details of the offer I reviewed appear below. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. i have to go back to the website to send a reply. I and others I've seen pick up the paper bags and the handles tear; bag falls. The language that was heard today with the front of the store staff was horrible. Absurd! Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Search Results for Giant Eagle Pharmacy - everycaller.com I've never been treated so poorly by the Mgr. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. This person was watching everyone in the line as if they were stealing. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. I paid for a SHOWROOM car wash and parts of my car weren't even touched! They kicked my special needs 3 year old grandaughter out for not wearing a mask! I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Look at your competition! I went to Giant Eagle in Washington Pa for vaccines. Tip for consumers:Provide customer satisfaction and a smile. Because more often than not, they have what is needed and at a fair price! Every one of the wings had at. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. No one has called me yet. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. No need to bother with long lines or product availability. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Giant Eagle For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Wasn't willing to help and nor was her co-worker Sandy. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I let her know I have health issues so can't wear one. This is the Lancaster Ohio store. Be the first one to write a review. In recent years they've started carrying more organic and vegetarian products, which is great. Category Food & Beverages. Normally bakery products are excellent. Submit a complaint and get your issue resolved. Desired outcome: Good Morning. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Prices are lower and bags are plastic. How convenient! I said well we waited all that time and the car ahead of us received their prescription so how we would know? and come shop your damn groceries yourself and $#*! Giant Eagle, Inc. Team Leader Review: Will not recommend the company That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. I got an email stating that all sales were final even though it was just a glitch in the system. I didnt see any signs about that. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. I love that the fruit and vegetable selection is top notch. Team Leader Review. Pay for this replacement part that your car wash broke. No everyone lives their life online. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. I never recieved them, yet I was still charged for ordering them. Everyone I talk to keeps telling me they will get back with me the next day. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Some of my articles are about CX (customer experience) and leadership. She said I needed a mask. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Close it down! She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Giant Eagle, Inc. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. My parents come here to get produce, and they got me into the habit, too. So, off to Rite Aide i go! Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . WHY would you allow such a sick person to work and spread germs to your customers???? You've lost sight of customer service. I went to get a replacement today and it was almost $200. It was for curbside pick up. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. It's not hard to be a decent human being. What happened to integrity and company loyalty. This was about 6:30pm. thanks for the listen. Help even if you are not a cashier, you work for GetGo! In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Large croissants. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Submitting a response indicates a willingness to work with customers to make things right. Pay is not enough and they use you as a tool rather than a hard working human being. This is unacceptable. Excellent Customer service. She hardly had a voice and could hardly hold her head up. BBB is here to help. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Flu shots are only available from 10a-6p. It is very challenging to get answers from customer service. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Feedback has its perks! | Giant Eagle What they do NOT tell you is that now, if you buy one, it's down to $1.25! Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Find out how we combat fake reviews. Terrible Terrible Terrible. Giant Eagle reviews & complaints. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. this item is currently being modified/updated by the task: derive . UPDATE: Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. 2412 customer reviews of Giant Eagle. So this made me wonder why a team member even recommended I do this to begin with. Desired outcome: Learn how the rating is calculated 1 complaint. Find out how to block Giant Eagle Pharmacy caller . Ripoff Report Needs Your Help! It was 5:15. Block Spam Calls. File a complaint. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. i don't have a complaint as much as need advice. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. This pack was so dried out, and the breading so hard, that you could hardly eat it. His hair looks like it hasn't been washed out combed in MONTHS. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Management was okay in the beginning then it slowly deteriorated, into a $#*! I explained exactly as above and as she is my child - its really no ones business. auth #04520C Mandates are NOT law! I'll have to find another establishment for my future meat needs. That is a 70% increase. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Other customers heard this and couldn't believe it either. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: HIGHEST PRICES ANY WHERE! more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. 5-7 minutes he was gone. Disgusted I found a grey looking mealworm. This is unacceptable. This is actually about an experience my mother had with Giant Eagle. if customer service reviewed purchases they woul see all are made in my name with my debit card. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Total waste of nearly $10. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost.
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