StubHub Corporate We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Being OK With Spectacular Failure. How do I contact? The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. His digital chapbook, The Internet, was also published in TL;DR Magazine. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Founder oftheBoardlist, Former President ofStubHub at. She has a successful track record scaling and growing businesses internationally. By signing up you are agreeing to receive emails according to our privacy policy. Terms of the deal are not being disclosed. Office Personally, though, I found it disappointing. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. StubHub Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. This article has been viewed 52,013 times. President of StubHub When Covid Call 1-866-788-2482 to speak to a customer service representative from StubHub. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). It's often the quickest way to sort something out. StubHub Email Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? They mention on their website that you should call their normal customer service number to ask about adding an event. Buy sports, concert and theatre tickets on StubHub! Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Arnaud Collin Global Head of Marketing. The Utah-based firm announced on LinkedIn it While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. The transaction, subject to customary closing conditions, is expected to close in mid-2016. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations We give them a time frame to offer StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. WebStubhub, Inc. operates as an entertainment ticket agency. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. StubHub As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. AtStubHub, our mission is simple: help fans find fun. Enjoying This Built In Excerpt? The corporate office phone number is 415-222-8400. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Somehow, Id have to navigate us through it. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. the exact pickup location and times. Being OK With Spectacular Failure. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Jeff Zwelling TBD. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. StubHub - Buy & Sell Concert, Sport & Theatre Tickets The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Our RSS feed includes all eBay news articles published on this website. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. NYC Flagship Office - Stubhub. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Stubhub serves customers worldwide. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. WebStubHub has 21 current employee profiles, including Founder Eric Baker. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Oscar Ferruz Director of Supply, Primary and Operations. 1412 Broadway, New York, 10018, USA. It eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. This was not just bigit was unprecedented. Will His AI Plans Be Any Different? WebNYC Flagship Office - Stubhub. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Call 1-866-788-2482. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Our RSS feed includes all eBay news articles published on this website. If a crisis like this had hit us earlier, wed have been in better shape to weather it. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. How do I ask Stub Hub to list an event for which I have tickets? 1 if you bought tickets and you have a problem with them. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. I ordered tickets but can't view them online even with the access code. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. stubhub inc. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Founded in 2,000 and with presence in over 40 Events Parking. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. StubHub Corporate Company Profile | Management and In 2018 and 2019, eBay faced mounting pressure from shareholders. We would be the company acquired, not the ones doing the acquiring. StubHub is the largest ticket marketplace in the world and enables fans to StubHub We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. customersupportuk@stubhub.co.uk. Fax Number: 1 StubHub StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? eBay Completes the Acquisition of Ticketbis If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. 199 Fremont Street, Floor 4. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. The Company offers tickets for live sports, music, and theatre events. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Check out, All tip submissions are carefully reviewed before being published. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Enjoying This Built In Excerpt? Every order is 100% guaranteed. To subscribe, click on the button below and copy the URL into an RSS reader. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Stubhub, Inc. operates as an entertainment ticket agency. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. We'll do our best to get back to you in the next 24 eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Stubhub serves customers worldwide. WebGet in touch with us today! For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Thanks to all authors for creating a page that has been read 52,013 times. Does StubHub have live chat? Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. StubHub gets a lot activity from users on Facebook than it does on Twitter. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. hours. StubHub - Elliott Report Buy sports, concert and theater tickets on StubHub! Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. 2 if you have questions about buying tickets. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. StubHub's Field Operations StubHub Phone, Email, Address, Customer Service How do I get my tickets back if they didn't sell? Its possible that someone with an identical problem has posted for help before. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Singh Cassidy will be based in StubHubs San Francisco headquarters. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Come join us to plan your next live event experience! If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Choose Possibility: Take Risks and Thrive (Even When You Fail). Enjoy! Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. form" and let us know how we can help you. Our RSS feed includes all eBay news articles published on this website. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Joel Santirso Senior Product Manager. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub is an eBay company (NASDAQ: EBAY). Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. 2697 Lakeville Rd. In this regard I was right; but major unforeseen risks would also unfold on my journey. Find contact information here. Search through past posts using the search bar at the top of the forum page. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. San Francisco, CA 94105 USA. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Join the list. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. StubHub - Wikipedia StubHub Inc - Company Profile and News - Bloomberg Markets By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. This article was co-authored by wikiHow staff writer. My Secret to the Success of Amazon? StubHub Corporate Office - FairShake StubHub: Employee Directory | ZoomInfo.com Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. To subscribe, click on the button below and copy the URL into an RSS reader. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Cons We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations).
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