It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Save my name, email, and website in this browser for the next time I comment. I was named his supervisor and certainly want to help! Apple watches can be connected and will show ride data, but NOT heart rate. It's very frustrating that my shop only has the ability to update firmware. Red triangle with a message but I cannot read it because of my eyesight is poor up close. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. If the problem persists, contact your eBike dealer. Switch your electric bike off and wait for 10 seconds. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. . I never got an email and I can create an account. To activate 'walk assist' mode simply hold Button B for 1-second. Adam, Want a bike quick? Same issue for me. Find them here. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. A new era in the riding experience. Battery Pack voltage too low. Contact us for further assistance. Error in the Error Database System. The button is used to: Left: Top tube mounted control unit. Temperature too low during charging. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. If the problem persists, contact your eBike dealer. Make sure the spoke magnet is in the right place, and its not twisted. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Communication error issues can cause while there is an error between the controller and display. Check wiring and the accessory connected to the light line. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Temperature sensor damaged. Bosch Active Line 25kph Drive Unit Manual. 0000001285 00000 n Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook Error codes can differ according to different brands. Every error code outlines different issues with the bike. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Here is the issue: after the ride I review my activity but I don't see any error message. When throttle becomes unable to return to the start position. Press J to jump to the feed. There is any number of factors that can affect what range an e-bike can reach. People who use electric bikes often get some error codes on the display. 0000002866 00000 n Press Button A (top button) to change to the next level of assistance up to Level 3. sedavis@fairpoint.net or tel: 850-838-4742 Usually, errors occur when the sensor becomes unable to calibrate correctly. Short curcuit at power output. Wait until the temperature drops. 0000030681 00000 n (801) 364-0344 If error code remains, test with new motor core and controller error. It occurs due to the excessive current from the battery pack. Orbea gain pink flashing light after first charge : r/ebikes - reddit I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. If you need advice on compatible belts please contact us. Sunday: Closed, 1352 White Pine Canyon Rd Error code 10 indicates that hall sensor connector is not connected properly. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Why not take on the Five Ferries Island Hopping Challenge like Jane. Can anyone help me please If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. The temperature sensor of the controller has been damaged or disconnected. Current supplied by the Battery Pack is too high. It then started charging so I left it for a few hours. Will be returning it to the dealer tomorrow. See the dealer to solve this issue. Each offers a set amount of torque as a percentage of the total amount per level. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Ebikemotion - Apps on Google Play How can I display the current power level on her iPhone in the companion app? To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Motor cable is not connected. Bosch Active/Performance Line Charger Manual. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. What is the life expectancy of the battery? Ive luckily have not had any issues. A local Orbea service centre to me updated the firmware, job done. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Check if your battery has an on/off switch. thanks for checking out our blog post about the Orbea Gain. Now you can solve these minor issues easily and quickly. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. I just got this too. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Enable auto pause - pauses in the same way as your GPS cycling computer stops. False battery polarization. Quick Neo SL 50 pts. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. PDF USER'S MANUAL RANGE EXTENDER - Orbea After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Also, the released dust particles from the brake levers can cause speed sensor error. This article gives you more insight on how to fix electric bike error codes with some quick solutions. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Ensure that the throttle is released and try again. You will need to return under warranty to a dealer that has the required cable. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Too high current voltage to a battery pack. Interested in a Bike with an Ebikemotion Drivetrain? Bikes ready for 48-hr dispatch. An incorrect battery used on the bike shows. Ebikemotion know about this issue and have issued a firmware update to solve it. Can you please help or put me in touch with someone? This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. If the problem persists, contact your eBike dealer. Hello dubman. If error persists replace charge point. Bypassing the motor cable, plug connection with the controller into the motor. Monday: Closed I wonder if I drain the battery and try to charge again if it will fix itself . Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. If this method does not work, unplug the throttle from your kit and get a new one. Create an account to follow your favorite communities and start taking part in conversations. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Please check the battery Pack connector. Update files are available for remote repair, please contact CSG warranty. Current supplied by the Battery Pack is too high. If the voltage value does not increase, check the connection and try another charger. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. Reduce the discharge speed or stop for a few minutes. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This issue leads to wear and tear. I wish this was something I could just do via the app! Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. The beauty of this system is that you are fully in control of how much assistance is offered at all times. For a better experience, please enable JavaScript in your browser before proceeding. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . The best practice is to use the manufacturer-recommended battery. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ 02. Want a bike quick? BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Up top, weve highlighted via video how to use the bicycles major features. Check point is in good condition. Power Output Failure in the lights line. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Restart the eBike System. /5. Bosch Charger Manual. Discharge the battery and then recharge it. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Switch off the eBike System. The code iam getting is E0600. W Not really sure what else to suggest here if there are no codes shown off. Let the battery rest for 2 hours and replace the charger with a new one. 0000030374 00000 n Hi, You can buy the unit separately or replace it entirely in case of damage. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Error code 10 indicates that hall sensor connector is not connected properly. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. For the full list of error, always consider the manufacturers manual guide. EBM App Activation 50 pts. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Also, check if there is any silicon interference or corrosion damage. Contact us for further assistance. Its the power supply error of the electric bike. Also the PAS wont kick in on level 4 or 5 Sign up forin-stock updates and discounts! The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. This colour indicates the amount of battery charge that is available to use. 0 Inspect the motor sensor and peddling sensor wires. I can confirm the firmware update fixed this. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. If you are new or planning for purchasing an electric bike, then this guide is for you. The throttle may be loose or damaged. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Scott Sports. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Please check the remote connector. Bikes ready for 48-hr dispatch. Ensure none of the pins is bent and are all in line with the arrows. The controller reaches its maximum level to tolerate the temperature indicated by. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Restart the eBike System. Inverted polarity at charger. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. I have had a error code that shows itself on my ebikemotion app while riding. So long story short I am getting a motor sensor error when I try to use my throttle. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Thanks It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Lapierre Ebikemotion system updates and error resolve Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Sunday: Closed. Bosch Battery Pack Owner's Manual. Your Inside Guide to the Ebikemotion Companion App - Contender Bicycles Let us know if you have any other questions. If this doesnt work, the speed sensor could be broken and needs replacement. If the system locks, reduce the demand and restart the bike. It occurs when there is a connection problem between the internal controller and the display. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. 6.4 oz. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If the problem persists, contact your eBike dealer. If the error remains, try a new controller after unplugging the brakes. Then I wouldn't be too concerned. If the error persists, try a new charger.". Check connection or contact your authorized dealer. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Also make sure that the battery prongs line up properly. Should an error occur with the system, the app will display an error code. With proper maintenance, these can be eliminated. Yes, our e-bikes are pedal-assisted and require rider input at all times. Some errors may have more or less similar solutions. Excessive charging temperature. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Then, of course, you have to consider how the battery is mounted. Excessive temperature during use. Seems as though it will start now but shuts down momentarily. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. If so, ensure the switch is on. In this article. Shop Now and Save with Free Shipping in the US. Then check input voltage (P03) through your LCD Display parameters. Find out here. Saturday: 10am5pm Never hurts to have 2, but is it really a firmware issue? Right: Handlebar-mounted Trio control unit. Literally, all you need for a pedal-assisted ride at your fingertips. Temperature too low during use. Also, with the help of the eBike app, you can see the details errors. Or did you get the firmware update? I am trying to understand the relationship between Cycling Modes and Assistance levels. How do I charge the battery? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. ORBEA GAIN TECHNICAL MANUAL Pdf Download | ManualsLib Perhaps the best feature of the Navigation function is the ability to add waypoints. 0000009524 00000 n Upon opening the app you will then be asked to enter your email address and password. We fully advise new bike owners to experiment with the settings for each level to find what works for them. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. We've received plenty of questions regarding app setup and features. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Check charge point and charger. So I swapped wheels to check if the problem was the motor. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op Enabling you to ride the bike just like any traditional non-assisted bike. Or you could select the Custom option and set each assistance level to exactly how you prefer it. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. The battery has a life expectancy of around 500 charge cycles. How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster Power supply problem in sensors. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Bosch PowerPack 300, 400, 500 Owner's Manual. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. You can find more detailed information about the companion app in our separate MAHLE app blog. S6 Evo Neo 50 pts. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. How electricity flow in an electric bike works. An optional range extender is also available which extends the available range by up to 70%. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. With any error, the e-bike started flashing. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. Check cables and connect charger. Looking for inspirational places to ride? 0000000016 00000 n When connected to the bike it charges the main battery when assistance is not being provided. Then check input voltage (P03) through your LCD Display parameters. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Elizabeth Davis. A high-temperature error will display as electric bike error code 10. This is often referred to as electric bike error 5 Underneath that is an explanation of each app feature and how to access them. This thing works wonderfully. (435) 214-7287 I got the same problem. If code persists, test with a new controller. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Is this a faulty control box by chance. 0000002752 00000 n Bosch Performance Line Nyon Owner's Manual. Is the amount of assistance supplied by each individual assistance level configurable? Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Speed Sensor error - Motor consumes but Speed not received from sensor. Using the navigation or maps requires a $4 per year subscription. I spoke to the dealer and he said there should be an error message posted. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. f. Turn on the . JavaScript is disabled. Check to find out if anything is blocking it or not. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. Throttle Error This error occurs when a throttle cable is damaged or loose. We showed what the error code means, along with some solutions. 0000003817 00000 n Battery pack sensors are damaged. Continue charging. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Error Codes On Orbea 2020 Road Gain Mi20 - Electric Bike Forums This cage replaces the bottle cage situated on the seat tube of the bike. At which point the LEDs should turn white and then release. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. In any case, here are a list of potential error codes. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool!
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