Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. Previously with RCCL and with Carnival I have never run into this. Items that should be registered generally include those not manufactured in your country. Do Not Sell or Share My Personal Information. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. This will help prevent delays in obtaining pre I still think it is too much, though. Just to confirm-- we can use OBC for the daily service charge? Professional, local guides and independent tour operators that meet our high standards lead each tour. CC Help Jenn Get closer to Alaska's natural wonders aboard our perfectly sized ships. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Want to read your email, catch up on the latest news and check your finances? Cooking facilities onboard are not considered kosher. both aerobic and strength-training equipment. A credit card is required for all inbound phone calls to a ship. Have It All Early Booking Bonus | Holland America Line Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. dvise you of arrangements to minimize disruptions in your vacation plans. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Great post Roz! (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Please contact us or your travel advisor for more information. Holland America Line's 150th Anniversary celebration 5 Things to Know About the Holland America Line Credit Card Cruise onboard credit: What it is, where to get it and how best to This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. OK, I'm convinced on beverage card and donating any overage to the crew. An curved arrow pointing right. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Your travel advisor can provide you with additional information if you are interested in this option. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Plastic water bottles are not allowed. Holland America Line's 150th Anniversary Offer Includes an Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. Holland America Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Holland America Holland America Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Powered by Invision Community. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Please help us reduce water use. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Holland America Line Extends Military Onboard Spending Money environment is the right thing to do and essential to the success of our business. MissJammin, November 23, 2016 in Holland America Line. Local sales taxes are applied where required. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Please log in to purchase your shore excursions. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Imagine your on board account is a checking account like at your bank. Time Of Your Life Cruise Offer | Free Balcony Upgrades | Holland From time to time guests encounter transportation delays in getting to their cruise ship. Motion sickness medications are available for purchase onboard. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). Holland America Line Rewards The final amount billed may take up to 24-hours following disembarkation. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. Holland America Cruise Deals - Free Upgrades Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. And, yes, it's best not to speculate, as I probably shouldn't, either. Special life jackets are available for children and infants. See Cruise Deals for active promotions. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. I'm sure there is more but that's what I can think of off the top of my head. Additional quantities may be entered, although they will be subject to duty and IRS taxes. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. Every charge against your room bill, including the hotel service, can have your OBC used on it. Please note that minimum age for guests using the fitness center is 16. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. This thread has been helpful to usnewbies on HAL. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. If I dont spent the OBC, do I get it back at the end of the trip? With Carnival, they held $70X4 adults and $70X2 kids. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. What can I use it for beside food? Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Promotional credits are nonrefundable. So we spent all the OBC but $18, and they just refunded the $18. Charges to the account are like a check you write on the account. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Dave, we have had the same experience on several cruises. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. 2. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Learn more, Self-care, anyone? It doesn't go by each person unless you have set up separate accounts. Please contact Ship Services for further information. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. A 3% service fee will be added to your onboard account for all cash advances. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. on board. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. of getting by a scooter left in a hallway. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! The card can only be settled for the amount of the pre-paid Gift Card. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Upon disembarkation, your bags are delivered directly back home. Generally, the ship is subject to certain government procedural requirements upon arrival. Please practice wearing your life jacket. ahead and pack some anti-diarrheal medication with your other medications. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Intimate dining featuring Double R Ranch Beef and fresh seafood. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. For further information on our relationship with airlines, please refer to your Cruise Contract. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. In our case, we always take the refund in cash to avoid losses due to currency conversion. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. If you have a chronic medical condition, please bring a recent report from your physician. No smoking of any kind will be permitted on any stateroom verandah. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Mail: Letters and postcards may be mailed from the ship while in ports of call. You may order hot water from our complimentary In-Room Dining service 24 hours a day.
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