Verify the booster pump is operating, and the filter and pump are turned on and running. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. "@type": "ImageObject", }, The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. "width": "611", Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. 20# silica. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Eg. My Polaris was lifted out of the pool while connected & now is not moving help. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. JACUZZI J-D300 OPERATOR'S MANUAL Pdf Download | ManualsLib Check the tires often for obstructions or damages by slowly turning one wheel at a time. Learn More Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Solution You'll need to determine exactly what the problem is by examining a few things closely. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. How does a robot pool cleaner work? Not sure how or when, but every day when I go out there it is out of the plug in. Step 5. FAQs. Possibly also could be a bad power cord for the power supply? To find troubleshooting information for your specific pool cleaner, select the brand you own from the list below. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. What should I do? Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Pisces Pool Service Oahu. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. Brochures & Manuals. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. Hot Tub Spa Cleaners & Care | SpaDepot.com Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. Check your owners manual for specific adjustments for your particular pressure pool cleaner. We buy a new MX8, but it does not clean the side walls of the pool. How to Troubleshoot Polaris Robotic Pool Cleaners - Leslie's "headline": "Automatic Pool Cleaner Troubleshooting Guide", Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. Manually remove large debris and fallen objects before running the J-D300. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. "keywords": "pool cleaner troubleshooting", I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. Also make sure that your hose is not too long, remove a section if there is excess hose. Check the wall stainer, inside of the wall fitting for cleanliness. 116 hires on Thumbtack. Probably not your pumps fault, but something wrong at the wall connection. Tons of suction, but the vacuum just isnt moving around the pool (or at all). Make an informed and confident decision when you buy your hot tub. Pressure gauge installed without sealant or teflon tape. TROUBLESHOOTING SAND FILTERS: Inspect. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. Can I fix this? Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. Pool Cleaner Troubleshooting - Poolvy May 5, 2017. Help! You may have grit in there, or need a new piston and cylinder assy. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Now since it works and then stops working, i dont think anything is clogged or restricted. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. Ive seen pool guards for in ground pools that attach to the sides of the stairs. Then inspect the hose sections for any air leaks. Purchase a new hose if your current one is too short for your pool. Bathroom. Closed. If equipped, verify your backup valve is working. "author": { When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. If this still does not remedy the issue, reset the heater directly. The returning water may be pushing your cleaner away from certain areas. (in your case, just to be sure that none are clogged). And check the pump and pipes coming into the pump for an area that may be sucking air. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Only 4 left in stock - order soon. In Stock, 22 available. Suction cleaners also need a clean pool filter to move and vacuum well. How To Troubleshoot A Swimming Pool Vacuum the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Adjusting the two vents can also affect the direction of travel. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. This operation will necessitate the use of your pump. Cable is Tangling in the Pool Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. EXCELFU 6472-841 Pool & Spa UV Bulb Replacement for Jacuzzi and Sundance Spas Hot Tub ClearRay Water Purification System, Complete Assembly with Gasket and Connector + Instruction Guide 4.2 (63) $2899 FREE delivery Tue, Mar 7 More Buying Choices $27.83 (2 used & new offers) Jacuzzi Pillow - Oval J200 Gray Snap In 2008 J-230 2005+ J-270/280 What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. How to remedy? After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. I cant get it to stay on the bottom. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Amazon.com: Jacuzzi Parts Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. }, The Best Inground Pool Cleaner of 2023 - Swim University It is like it is not plugged in at all. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Check the belts (380 model). A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. They arrived on time and diagnosed the problem with my hot tub quickly. Any idea why that might be happening? Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. This is the most common . Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). Offers remote services. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Check the screen to be sure it's free and clear of any debris or sand. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Probably just need to add or replace a few hose floats for this issue. Why is My Pool Cleaner Not Moving - Flower Mound Pool Service If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. The Best Polaris Robotic Pool Cleaners for 2022 | HouseholdMe Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? It had not been working well so I did a rebuild kit and also replaced the back-up valve. Pressure-side cleaners need about 27 - 30 psi to function properly. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Jacuzzi JCRX Robotic Pool Cleaner Review: Compact, Efficient - YouTube Turn the unit off. Here's some pics of the equipment. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Other skimmers and main drain lines closed? It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Older cords can break, or if chewed by a dog . I cleaned the filter and washed the whole machine down with a garden hose. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. Or close some jets? In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. We laugh and have a good time. Sand looks normal in the filter. But you may not even need to use the regulator. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Check the owner's manual and the appropriate diagrams . We bought a new shark. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. POOL CLEANER INFORMATION. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. How can I get it to cover the entire pool? You may access this free library by clicking on the manufacturer titles below. Check this and also make sure that the cleaner has about 30 psi to operate. Secondly, the cleaner could be overpowered. If the hot tub's control panel, it could be faulty . Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). (2023) J-200 Owner's Manual. I started SSOS because I have a love for kids and a want to help families with their children. Brightwater LLC - Glendale, AZ - Nextdoor Its backing up as expected, and covers the entire pool. Any ideas? If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Robot will do 1 of 2 things. I have an electric, Jacuzzi brand automatic that is only moving one direction? works fine the will all of a sudden float to the top and stay there???? Hayward Navigator Troubleshooting (Updated guide) Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. So effectively they run at same time for those 2 hours - assume that is ok? 6. if you have a chewy dog or wild animals about. Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool If either one is clogged with leaves and other debris, clean them out to increase water flow. Its vinyl pool. Hi, you could first try to ream it out, with a long wire or zip-tie, pipe cleaner If that does not work, open up the unit and see if the hose has become disconnected inside. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? IS THERE SOMETHING I NEED TO DO? Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . hello, i have a the pool cleaner x4. The sensor bar slide that connects to the push bar and the adjusting arm? Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. The team was professional, knowledgeable, and efficient from start to finish. The impeller is a spinning blade that sucks water into the pump. Any suggestions? Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. If one wheel turns and the other doesnt, look for anything blocking the wheel. "@type": "Person", Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. Spa Works Repair. It suddenly wont climb walls and it seems to only wanna turn 1 direction. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. My hose keeps coming out of the dedicated suction line. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Thank you, The motor is the power of the operation. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. Ensure the bag is emptied regularly. This is relatively easy to sort out. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. Slight water loss around the hose swivels is normal. So its sucking up dirt. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Really need help or ideas. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service.