However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. I am pleased to hear that you have had a positive experience with the Practice. We have a district nurse team attached to Saxonbrook Medical. Ask a Nurse Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Will have to go to a walk in center! Alternatively you can pop into one of our receptions. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. as unsuitable. Saxonbrook Medical | 24 followers on LinkedIn. Please note on the form that you have sent these details in reply to your online review response. Surrey & Sussex LMCs: GP Salaried - Courtyard Surgery 69.0% vaccinated, of 1430 eligible people. As part of this agreement, additional team members have been recruited to be shared between the network practices. 43.1% vaccinated, of 1391 eligible people. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. removal of moles and skin lesions) - provided in-house and others. Additional Staff | Saxonbrook Medical Surgery Saxonbrook Management Team. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London 37.01% were satisfied, of 186 respondents. I have passed your feedback to the team who will be delighted to hear it. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. 4. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Consult Online from Home - Saxonbrook Medical Centre 62.12% detected by practice, out of 66 new diagnoses. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. Saxonbrook Medical Surgery I have made the management team aware that you will be in contact. I would also like to apologise for the service received when calling to the Practice. Map, Northgate Surgery Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Staff told us that communication had improved and they felt involved in the development of the practice. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Map, Ask a Doctor RH10 1HS If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. 2015. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. 8 Best Healthcare Email Marketing Examples for Health Centres Ensure that improvements are made to the way in which the practice identifies carers. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Please do not send any patient information to this email address. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. I have shared this feedback with the team who will be very happy to hear this. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. We will use a cookie to save your choice. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Can this really be good for patients!!! Latest reviews for Saxonbrook Medical Northgate Surgery. Can this really be good for patients!!! Analytical cookies send information to Google Analytics. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Ask the Practice Flu vaccinations - Aged 65 and over group. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. We will reopen 11th November at 08:00. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. It is very important to us that we get this sorted for you. Report review titled Dissatisfied as unsuitable. Thank you, Saxonbrook Medical. We hope we can get this rectified for you soon. Your post in anonymous so I am unable to contact you directly. The practice had good facilities and was well equipped to treat patients and meet their needs. We would also like to use analytical cookies to understand how our site is used and improve user experience. Thank you for taking the time to post a review. Analytical cookies send information to Google Analytics. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Information On Booking Covid Vaccinations. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Practice Information | Saxonbrook Medical Surgery 14 Haslett Avenue West Thank you to all at Saxonbrook. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Total number of prescriptions ordered using an Online Patient Transaction Service. Patient reviews of Saxonbrook Medical Centre - Page . I am pleased to hear that the service you have received all round has been positive. We close for lunch between 12.30 pm to 1.30 pm You can contact this general practice using the phone number 01293 450400. review titled Practice playing Russian Roulette with peoples health! Close menu, by Michael Forde - Posted on 03 March 2023. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 Let us know your preference. I needed help today and was called back in no time and medication issued. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Promoted placement and improved company listing. I have shared this feedback with the team who will be very happy to hear this. Sarah, Management Team. Contact phone: 01403 330 320. 43.1% vaccinated, of 1391 eligible people. Reply. Saxonbrook Medical | Facebook Afternoon Christopher. Report review titled No appointment. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Saxonbrook Medical Centre, Maidenbower Square, Crawley - Blocl More Jobs - FourteenFish Saxonbrook Medical Centre Launches Dedicated Vaccination Unit Report review titled No appointment. Map, Northgate Surgery Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Crawley It reminds the audience how important vitamin C is for their immunity creatively. This GP surgery is not currently accepting new patients. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. What is happening? Medical Staff Responsibilities | Digitalis Medical Improvements were made to the quality of care as a result of complaints and concerns. In emergencies, call 999 or go to A&E. Help is available from 111 Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Ask the Practice Reviews of Saxonbrook Medical Centre - Page - iWantGreatCare When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. RH10 7QH Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Kind Regards, Sarah. saxonbrook.net - Saxonbrook Medical Surgery - Saxonbrook Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Care Quality Commission Inspection Ratings. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Chiefs Rank Among Worst Teams in NFLPA Report Card Never had a bad, Report an issue with the information on this page. 72.00% reviewed by GP, out of 50 patients diagnosed. Overview - Saxonbrook Medical Northgate Surgery - NHS If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. RH10 1HS Appointments Consult a clinician, routine appointments, sick notes and more. Saxonbrook Medical Centre has not yet replied. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! 69.0% vaccinated, of 1430 eligible people. Crawley removal of moles and skin lesions) - provided in-house and others. West Sussex I am sorry to hear that you have been having trouble getting an appointment for a medication review. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. I would also like to apologise for the service received when calling to the Practice. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Advise you left a review and was asked to contact to speak to a member of the management team about it. Thank you so much for taking the time to post this kind and positive review. However, they are employed by NHS West Sussex. . 82.32% with recommended measurement, out of 2,036 patients. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today.
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