I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Shift: 7am-3pmMust Be Bilingual. + EZ TAG phone number . If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Call Center HCTRA Jobs in Bellaire TX Job Recruiters Published on: May 6, 2020. background-color: #203f48; Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . .script("/js/multiple-select.js").wait() 2555. ENGLISH. What If I have a violation or pay-by-mail notice in the mail? Visit the Career Advice Hub to see tips on interviewing and resume writing. } Are you logging into your TxTag account for the first time on our new website? . Verify to immediately update business information, respond to reviews, and more! HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. BancPass posts tolls as they are charged to the account. US. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. HCTRA Harris County Toll Road Authority Out-of-state license plate transactions may take up to 30 days to post online. background-color: #376d7d; The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. } Contact Us. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. x We use cookies to ensure that we give you the best experience on our website. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Get a free Virtual Credit Card to signup for Subscriptions. } It is now July 21, and still no transponders. I have been with RS for years & have great clients. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Everyone is always so nice and helpful when dealing with the staff at Resource. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . for HCTRA (VEC)$15.75/hr. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Please click on the link to begin. There is a $2 charge for reloading your tag. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. And Use The Features That www hctra org login Offers On Their Portal. Find information on toll roads, closures, and rates. Customer Service. They have given me comfort in knowing I can trust their recommendations for our staffing needs. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Monthly statements allow you to view your account activity. Your Contact Information. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. window.location = location.href.replace(/^http:/, 'https:'); Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Jan 2023 - Present2 months. How is the BancPass Toll Sticker program different from other toll tag programs?? | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. 281-875-3279. Very friendly employees easy to communicate with and have questions answered. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Social . We have over 1,000,000 users and companies will listen to us. .hmg-jb-alert-info, .hmg-jb-alert-success { Dont have an EZ TAGaccount? Sugar Land, TX 77479. What If deactivate my BancPass Toll Sticker? 3872. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Contact Us - Hilton - Hilton Customer Support The minimum reload amount is $15. Please allow 24 hours for a customer service agent to respond to emails. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. 281-875-EASY (3279) You may visit their website or send an . Referrals increase your chances of interviewing at Harris County by 2x. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Check your account activity. Answering inbound calls and assisting callers with EZ Tag questions. You can contact them directly by phone at 281-875-3279. Will I still have to pay for pending toll charges? Payments are free with a linked bank account. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Pay and Career. How do I change the License Plate number registered to my BancPass Toll Sticker? High School diploma or equivalent required. . Customer service is terrible. Harris County Toll Road Authority Employee Reviews for Customer Service Job Description Collections Violations Dept. Toll amount owed is typically available within 7-10 business days of your trip. Haddington, Scotland, United Kingdom. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. 77401 if(typeof jQuery == 'undefined') { Learn about doxo and how we protect users' payments. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard Research owner contact information as needed. 1485. It is also up to the User to adhere to all Toll Operator requirements. Harris County hiring Customer Service Representative - Compliance background-color: #376d7d; We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. . The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. HCTRA Harris County Toll Road Authority when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . 281-875-3279. Replenish your account using cash or debit at a participating retailer. Harris County Toll Road Authority United States employs 171 employees. Harris County Toll Road Authority. For EZ TAG account holders, You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. var jb_url = 'careers.resourcestaffing.com'; } The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. No minimum balance required. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. How can I pay my Harris County Toll Road Authority bill? background-color: #376d7d; var jb_url_lower = jb_url.toLowerCase(); The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Harris County Toll Road Authority has 1.5 stars. Everyone is always so nice and helpful when dealing with the staff at Resource. Travel Tools. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . https://wprod-m.hctra.org/TranslationDisclaimer#! You may also call 866-978-5061 during normal business hours. BancPass and PlusPass will work on ANY toll road in the states where they are available! I can't find my paper bill. Optional For Hilton Honors related questions or issues. Prefer to pay as you go, and Pay your way? https://www.doxo.com/info/harris-county-toll-road-authority. } You can try any of the methods below to contact EZ TAG. This Is How You Can Easily Access The www hctra org login. Commute & Mass Transit and other bills can be paid at doxo. X | CLOSE. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! . Get started today. How do I contact METRO about their HOT lanes? Join to view profile . . Listed below are our top recommendations on how to get in contact with EZ TAG. preview. Where We Are a Service Provider. Very caring. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. background-color: #376d7d; HCTRA - Violation Collections Department/Collections HCTRA Harris County Toll Road Authority What a useless bureaucracy. If you need assistance, please contact Customer Service. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . HCTRA Harris County Toll Road Authority Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Sep 2015 - Dec 20172 years 4 months. color: #376d7d !important; View News Archive. Wasn't able to add my car due to an unspecified error. HCTRA cares about your comments & concerns. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Contact Phone. Some Toll Operators have billing delays. Mon Friday 7:30 AM 5:30 PM. .script("/js/nouislider.min.js").wait() Purchase your BancPass Toll Sticker online or at participating retailers. As Texas slashes tollway fines, Houston drivers are faced with - Chron DONATE NOW! How can I contact Harris County Toll Road Authority about my bill? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Houston, Texas 77021 The only fee you will pay BancPass is when you choose to reload your account. Mar 01 2023. Ability to speak effectively on the telephone. } TxTag has launched a new website to make it even easier for you to manage your account. The staff responds very quickly and with details. Login to your EZ TAG account. or by texting the word BALANCE to 866.978.5061. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Business operations will resume Tuesday, January 19. All Rights Reserved. Please contact customer support if you require additional assistance. hctra login - Tecdud.com Phone Numbers. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Open an account. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. equipment. Click the link in the email we sent to to verify your email address and activate your job alert. Houston, Texas, United States. .hmg-jb-bg-primary { Why isnt my app updating my tolls? We will resume normal business hours on Monday, February 22. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. .hmg-jb .apply-progress-bar li.active > a, Never worry about a negative balance, violations, fines, or fees. By Travis_McGee . Prepare and . Occasional ability to work extended hours to accommodate case load demands. } FAQ | BancPass Cash Reloadable Toll Sticker If i have to pay somthing place contact me. HCTRA Employee Reviews for Customer Service Representative - Indeed As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. 9 followers 9 connections. 2/14/2018. | Wilshire North Houston Hours/. Elite 2023. In addition to this page, follow us on Twitter to get the latest news and updates! Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. BancPass does not require a minimum balance be maintained. 1 follower 1 connection. You can update your choices at any time in your settings. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). } Last Modified May 6, 2020. Learn More. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. .hmg-jb .apply-progress-bar li.active > a:before { This is not an error with the BancPass system. These essential cookies may also be used for improvements, site monitoring and security. Ability to speak and type at the same time. No endorsement has been given nor is implied. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Please read this page for more information on HCTRA.org's language translation. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . } Support Phone. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Reveal contacts of top Harris County Toll Road Authority managers and employees. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Always responds quickly with answers to any questions. Also Known as: HCTRA. HCTRA Harris County Toll Road Authority This is an error with the Toll Operators billing system. } Customer Service Hours You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. So, Ive pretty much given up. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. If you continue, you agree with our policy statement. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. What happens if I fail to register my License Plate as required? I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? First, please verify that your account was in good-standing at the time of the invoice of violation. 2023 Texas Department of Transportation. Harris County Toll Road Authority. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Ripoff Report | Hctra Review - Nationwide - Harris county toll road color: #376d7d; Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. HCTRA Harris County Toll Road Authority. } Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. You can pay for a Toll Violation Invoice you received in the mail online. Ripoff Report Needs Your Help! For roadside assistance, please . These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. They work really hard to support us and it shows. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. To sign in, you'll first need to update your log-in credentials. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. HCTRA Harris County Toll Road Authority color: #fff; Discover which options are the fastest to get your customer service issues resolved.. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Where can I get my cash reloadable BancPass Toll Sticker? Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. BancPass users will be charged the electronic toll tag discounted rate. 281-875-EASY (3279) Roadside Assistance. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Important: All applicants must complete the assessment. 1st. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. HCTRA Harris County Toll Road Authority HCTRA Harris County Toll Road Authority If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. color: #fff; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Full Name. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. You are about to be logged out due to inactivity. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Click here Hilton Honors Number. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Pay your Harris County Toll Road Authority bill - doxo Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . 3,107,130 Active TxTags as of March 1, 2023. Please include the detailed page showing the license plate, time/location and toll amount. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. HCTRA Harris County Toll Road Authority However you identify and whatever your background, we encourage you to apply today. Place/answer phone calls to the customer answering EZ Tag questions. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint.
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