Friday from 08:30 to 14:30 h. Tel. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. Easily compare and book your next trip withBusbud. Not what we asked for at booking. Media inquiries Purchasing tickets in advance was the most reasonable price available. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Registered in England. No, Arriva buses usually don't have a toilet on board. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Seat assignation wasn't adhered to. When taking the bus with Arriva, you will be able to enjoy Standard seat. Winter opening hours. We're happy to help. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. A bus operator in the North West. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. You can compare prices, amenities and times by searching for a route. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. Both drivers were polite and helpful. BBB is here to help. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. The journey also took 45 minutes longer than expected. What is the depot disciplinary procedure? No, there is no WiFi on Arriva. Contact our support team Media Want to learn about Arrive? Need to find a different location? http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Arriva Bus Help Portal What is your complaints procedure? Doxford International Business Park Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. Photos; 20. We want our family to take this trip- they need to make it right! Malad West Mumbai - 400 063, 58 Kingston Drive Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. Need to file a complaint? Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Find nearby departures, local service updates and more. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. Registered in England. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. Theres no jargon in our rights guides. Get started now and lets get this sorted. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. arrivia vacations India pvt Ltd We are recognized as a global leader in business, across our industry and among our suppliers. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. 378 reviews. Customer Reviews are not used in the calculation of BBB Rating. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. What should I do if my bus driver is rude to me. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. More importantly, large companies like Arriva often have incredibly long phone queues. This way, sub-standard customer support doesn't result in you being left empty-handed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Data will not be transferred to third parties except legal obligation. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Users who replace their existing A-card with the Arriva loyalty card will . Sunderland 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. As a matter of policy, BBB does not endorse any product, service or business. Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. What is arrivia? Phone You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Driver was nervous and the trip felt unsafe at some moments. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 inquiries@arrivia.com This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Wondering how much are the cheapest Arriva bus ticket? The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. There are multiple ways to contact Arriva customer service . Toll-Free (888) 320-4234 With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. Contact our PR team Read the latest news in our newsroom 2023 Arrive Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. . You can use DoNotPay to quickly get in touch with customer service teams from. Discover how our travel solutions can help your business thrive. This is a multi-location business. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. For corporate enquiries, we can be contacted via the details below. Inloggen. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. You could be waiting for hours for the opportunity to submit your complaint. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Arrivia is the largest stand-alone travel loyalty provider in the world. You will receive your e-ticket by email when booking on Busbud. Im shocked that this behaviour is allowed. Horrible staff; not friendly, dont speek English and a bit arrogant. We were directed by the staff to the misleading bus stop (old one). If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. The bus was cancelled. According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. With DoNotPay, you never have to spend hours waiting in a phone queue again. Contact our sales team Help/Support Our support team is always ready to help. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Relatively comfortable and clean. We paid in silence and got on the bus and he shouted welcome to croatia really rudely. Doorgaan naar hoofdinhoud. BBB Business Profiles generally cover a three-year reporting period. Below you will find many ways to come in contact with us. Vacatures zoeken. Consumer guides, newsletters, surveys and more! I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Great busses! If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Datum geplaatst. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? All product, news and changes in the site will be showed for your region. Then like us on Facebook and follow us on Twitter. The journey was efficient and well organised, only delayed by the passport control process. Your experience on this site will be improved by allowing cookies. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Customer Service Representative 2 salaries. Dedicated customer support 24/7. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Wat. Simply show your ticket on your phone along with a valid photo ID to board the bus. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Congratulations!! Only Certified Service animals are allowed on Arriva buses. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! This is a great way to save time and avoid a lot of extra and unnecessary frustration. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Busbud provides you with Arriva phone number so you can easily reach out to them. Arriva. Outlets for charging at every row. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Driver charged extra for luggage. Resolver is a totally free service that you can use to complain effectively. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bus was crowded. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. The only things that could be improved is to have the toilet and the WiFi working. Ind. View our cookie policy here. Need to get in touch with us? Arriva offers tram, train, bus, coach, and waterbus services. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. 15147 N Scottsdale Rd Ste 210 Jobs; 76. To make a complaint, please contact our Customer Services team by clicking here . Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Upload je cv. Find your contact For corporate enquiries, we can be contacted via the details below. Bus not coming at all, allegedly because an accident on the road. Overall a great experience to get around. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. 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With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! Revolucion 356-60 piso Comfortable bus. Busbud is an authorized Arriva ticket seller. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. I have written to arriva to complain about the awful service we experienced. We are happy to help. You can be certain that youre talking to the right person at the right time. 3.3 out of 5 stars. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Help us to personalise your experience on Arriva Bus by setting your default location. There are multiple ways to contact Arriva customer service. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus.
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