prodigy sales customer service

One area where this particularly relevant is during onboarding. Those people had no idea what prodigy was - even when speaking to their supervisor. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. prodigy people can you open the shops in lamplight town? This Agreement shall remain in full force and effect until terminated by Prodigy. (Technology is key here to making this happen. Enter your zip code below to see if internet from Prodigi is available in your area. Congratulations Prodigi! The number for talking to the Prodigy billing folks is 1-866-722-3425. test below By purchasing a subscription, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends, if and when applicable. Customer service reps can help identify key moments in the customer lifecycle to offer an upsell, or point out behaviors or actions customer are taking that suggest they're ready to invest more resources in a solution better-suited to their needs. The Services and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement (the Prodigy Content) are owned by Prodigy and its licensors, and are protected by United States and foreign intellectual property laws, including copyright, trademark and other intellectual property or proprietary rights laws. The game will also focus on specific skills planned out by the childs teacher. The promise of value must align with what the inbound service and success teams manage, so the buyer's expectations are met.". There's no number to call, I would like to speak to someone directly, I would like a refund for the 2 years. [1] Contents 1 Ticketing 1.1 Ticket categories 2 Gallery 3 References Ticketing Your company is in violation of my consumer rights and if you don't stop charging me I will report you. Pulling issues faced by users like you is a good way to draw attention of Prodigy Math Game to your problem using the strength of crowds. To third parties that perform certain services for us such as analytics, credit card processing, or research or evaluation of the Services, provided those service providers agree to safeguard the information, keep it confidential, and use it only for the purposes permitted by our agreements. Richmond, TX 77469-6288. The Prodigy Support Center is a help center for Prodigy's basic information, such as how to play the game or create an account. I SENT THIS TO THEM TO CANCEL MY MEMBERSHIP AND THEY POSTED MY PHONE NUMBER TO THIS WEBSITE. I then obtained the password and sent them another email but still NOTHING! 7. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, NO ADVICE OR INSTRUCTION, WHETHER ORAL OR WRITTEN, OBTAINED BY THE USER FROM COMPANY SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. These customers will share your content, be more malleable and understanding when it comes to product issues or pricing changes, and they'll recommend you to their family and friends. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. You and Prodigy agree that any dispute, controversy, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arising out of or relating in any way to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), you and Prodigy agree to the following resolution process. And there is no way to do it. The inclusion of Third-Party services does not imply affiliation or endorsement of such services by Prodigy. D. Timing of Claim. To analyze and provide progress reports to Parents and Teachers on linked Student User accounts. Prodigi offers internet service within the state of West Virginia. Email us The Services may contain links to third-party websites or services (Third-Party service(s)) not owned or controlled by Prodigy, or our Services may be accessed by logging in through a Third-Party service (e.g., Clever or Google). If we do update this Agreement, we will notify Users at least thirty (30) days before the update comes into effect. For confidentiality purposes, information about a Student is only provided to a Parent and/or Teacher linked to that Students account. We may offer some promotional trials or time-limited discounts or offers for certain Services or Users from time to time. We process personal information on the following legal bases: Note, the information we collect may be transferred, stored and processed in Canada and the United States or any other country where we or our processors maintain offices. I never heard back or received a refund for the $79.45 for the 2nd year. They don't want to be sold to, they want helpful suggestions. Posted 5:42:00 PM. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief at any time. For all other Users residing in Canada: This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. Teacher and Parent Users, as well as educational institutions represented by a Teacher User, also may contact our customer support at any time to request access to, deletion of, or correction of any personal information we have collected from or about Student Users associated with their account, including a request to us to cease collecting personal information from those Student Users. Need to cancel cant get anyone to help? Parent Users or Parents (including parents and guardians of Student Users). You are entitled to the rights under Chapter III of the EU General Data Protection Regulation and the UK GDPR, or Section 2 of the Swiss Federal Act on Data Protection concerning the processing of your information, which includes rights to access, correct, delete, restrict or object to our use of, or receive a portable copy of your personal information. Be safe from hackers and unwanted bills. NOTE: Prodigy does NOT directly store credit card information such information is stored by our third-party payment providers,such as. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.. They ask for proof that I requested cancellation. Sales teams help customers find products and services and customer service ensures their interactions with the business remain positive over time. or call (304) 777-4444 We use industry-standard SSL encryption when collecting or transferring your information. Please help. Prodigi offers service in 4 zip codes nationwide. We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. In certain circumstances, you may give us permission to access your information from some of these services offered by third parties. You will not impersonate a Company employee, or any other person, or falsely state or otherwise misrepresent your affiliation with any person or entity. I would like a refund. You can choose to stop receiving marketing emails from us by following the instructions contained in these emails., To deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. When applicable, your subscription will automatically renew unless you cancel your account prior to the renewal date through the procedures described in the Subscription Cancellation section below. In resolving the Dispute, the arbitrator will consider applicable law, the provisions of this Agreement, and any facts based upon the record and no other basis, and will issue a reasoned decision. More information on each type of account can be found in our Terms of Use. We will respond to your inquiry in a timely manner. To be effective, the Opt-Out Notice must contain your name, address, and signature. Teacher and Parent Users have the right to access, correct or delete their personal information which is collected and used by Prodigy. Click on the Cancel Membership option. However, this game shamelessly markets to its players to push a monthly or annual membership. You will also be able to continue to use the parts of the Services that do not require a paid subscription. Nature, Limitations, and Location of Alternative Dispute Resolution. Prodigy has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party service or by any third party. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. Discover which options are the fastest to get your customer service issues resolved.. Ready for an AWESOME math adventure? Judgment on the arbitration decision and award (if any) may be entered into any court that has jurisdiction over the parties. battle. Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. We don't guarantee that we will receive your returned item. What do I do if my school or course isn't . 30 Mbps, Download speeds up to: THE SERVICES AND PRODIGY CONTENT ARE PROVIDED ON AN AS IS BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. The parties agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. As HubSpot Service Hub General Manager Michael Redbord puts it in Inbound Organization, "The goal is to align the promise of value, made during the earlier stages of the buyer's journey, with the achievement of success by the buyer once the customer success journey begins. In certain circumstances, we may decline or limit the scope of our compliance with your request, particularly where we are unable to verify your identity or locate your information, or as permitted by law., If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. ? Notwithstanding the foregoing, (i) your computer or browser may temporarily store or cache copies of materials being accessed and viewed, (ii) in the event social media platforms are linked to certain content on the Services, you may take such actions as our Services and such third-party social platforms permit, and (iii) for downloadable applications only, one copy may be downloaded with any proprietary notices intact, for personal, non-commercial use, pursuant to the terms of this Agreement.. Thank You.

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prodigy sales customer service