$50 - $60 for tops. Unrealistic return policy. Gift cards/store credit are final sale and cannot be converted back into a cash/card refund. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. Unfortunately, we are not able to change the items in an order once the order has been placed. You'll receive a one-time opt-out confirmation text message. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. Can I edit my order? However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. A $9.75 RETURN FEEapplies forall REFUNDS. Thank you for shopping with Selfie Leslie. The fashion industry is home to thousands of clothing brands. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. Selfie Leslie is a form of fast fashion, so it is not very sustainable. It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. When your shipping label is created,you will receivea shipping confirmation with tracking information. Voice your opinion today and hear what 541 customers have already said. All worldwide rights, titles, and interests are reserved. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. I really appreciated them understanding our situation and trying to help us out! $55. Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. I would recommend avoid this website as returning items is time consuming and costly. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Contact with customer support was quick which I am extremally happy about! THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Selfie Leslie has the right to exclude certain products and categories from promotions at will. Also, items discounted at more than 40% or non-refundable. Positive reviews (last 12 months):0% Positive 0 Neutral - 0 Negative 1 View ratings trends See all photos Reviews Q&A I bought a $90 dress and one of the seams split open after one wear! I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. They were super understanding and made me feel a lot better. Do you agree with Selfie Leslie's 4-star rating? Any award rendered by the arbitrator shall be final, binding, and conclusive and the parties acknowledge and understand that by entering into this arbitration provision they are waiving their constitutional right to a jury trial and their right to appeal. You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). International orders may take around one to two weeks to arrive. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. Never ordering again. Selfie Leslie is all about Instagram fashion. Check website However, Selfie Leslie does offer coupons and discount codes . Our business hours are: Monday - Friday 9AM - 5PM (PST). Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. Any original shipping and handling fees are non-refundable. When it comes to Selfie Leslie, I found a fairly positive response toward their products. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Please generate your return label within 14 days of receiving your order. 629K followers. - promises you a chance to buy at a bargain price you may never dream of before. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). Get Code. We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". However, we do wish Selfie Leslie was more size-inclusive. Required fields are marked *, This field is required | T&C'S When Dannica isnt writing about fashion and beauty, shes writing poetry. Please note that items ending in $xx.50 are Final Sale. In general, customers are satisfied with their purchases from Selfie Leslie. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. I contacted customer service and told them the dilemma I was in. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. I ordered a dress for my engagement pictures, and oh my goodness. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. I went to return it and it got stuck in transit through FedEx for two weeks. Companies can ask for reviews via automatic invitations. $50 - $60 for bottoms. I returned another dress because it was just poorly constructed. When I chose the partial refund, I was IMMEDIATELY refunded. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. | PRIVACY POLICY. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. * Pricing, promotions and availability may vary by location and at lesliespool.com. We ordered a dress for my daughter's Homecoming. . This is my third time ordering from Selfie Leslie and im really pleased!! However, it still was a little big in the waist (I was in between sizes so I went up just in case) and I didnt love the color with my skin tone. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). Lets conclude this Selfie Leslie review with some highlights, shall we? Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. Selfie Leslie is a SCAMMER. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Need to exchange? Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. It was so nice and I greatly appreciated it. They answered all my questions, we're timely, very informative about my dress questions, return, new order. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. Products being returned or exchanged must be in their original packaging and in like-new condition. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. See our Shipping Page for more information! It shipped SUPER fast, and I loved the style, design, & quality. Our return policy dictates that the item must be returned within thirty days of the original purchase. VARIABLE PRICE Next Day shipping, calculated at checkout. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. I reached out and customer service was able to cancel the incorrect order in no time, and I was able to purchase the correct size. Free shipping for many products! The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Shein has better quality then this. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. This is my second purchase from here and I will definitely order again. This website is protected by copyright and applicable trade dress. I have ordered the wrong item/size by mistake. Please see our Shipping Page for more information. As a female owned business in Southern California we want to continue providing women with cute exclusive designs for years to come and in order to do so we need to cover some of the costs of operating so we can continue to stay in business. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. Can I have my parcel redirected to a different address? I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. We hope you understand and will come back to visit us again soon! The package came pretty fast so Ill give that part a 1 star. It is the customer's responsibility to read and understand the return policy before placing the order. Merchandise must be delivered back to our warehouse or dropped off at theReturn Barby the 30th dayfrom the original purchase date. They went ahead and refunded me since they could see it was stuck in transit. You will receive a shipping email as soon as we despatch your parcel. Once the order ships, however, we cannot make any changes. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. To ensure your order is shipped first before all other standard orders, we recommend purchasing the expedited handling option. Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. ReadyReturns / CRM for your eCommerce World. Return Requirements Of course I wasnt home. Please allow up to 10 business days for processing corporate checks. Need to exchange? We can see that your order contained some Final Sale items that you are wanting to return. If you are not completely satisfied and your order qualifies, we accept returns. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Non-Selfie Leslie items sent to us will be donated upon receipt. This is disclosed on our return policy page in bold font. Thank you for shopping with Selfie Leslie. Follow. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. This stunning number showcases a gorgeous mix of pink and metallic shimmers, which glitters whenever you move. You agree to provide us with a valid mobile number. I received a fabulous chocolate brown dress days before attending a wedding. Companies can ask for reviews via automatic invitations. I follow a few influencers, and mine have been hit or miss. Join the SMS Club & Save 15% OFF your order! We disclose this in big bold font on our shipping page and link directly to this page from our checkout. So pleased! Customer support answered really fast and gave me a solution! Please generate your return label within 14 days of receiving your order. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. Their dresses are nice quality! Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. Thank you for visiting www.selfieleslie.com. Gorgeous gorgeous girls deserve the best wardrobe. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . All merchandise must havealltags and hygienic liners attached. If you are not completely satisfied and your order qualifies, we accept returns. For more information on our return and exchange policies, . So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. When it doesnt, we want you to know that Leslies is committed to making it right. Find out how we combat fake reviews. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. If so, customers can head over to selfieleslie.com to see what they have in store. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. There is no mention of sustainability or ethics regarding Selfie Leslies clothing on the website either. I love Selfie Leslie dresses! (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. Their clothing collection is best described as contemporary romance, as they're a big fan of frills, soft hues, and dreamy fabrics. Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. Sign up now. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. We may modify or cancel the Service or any of its features without notice. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. Just make a new purchase through the return portal for the size/style you would like. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. Prepping for a countryside getaway? I rescheduled the delivery & they never came. All merchandise must havealltagsand hygienic liners attached. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. So we were given a full refund and told to not worry about shipping the damaged dress back. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. They are NOT customer service oriented IN THE LEAST !!! You can shop for dresses by occasion, length, price, color, and style for easy website navigation. I decided to email the selfie leslie team to see if I could get some sort of help. 2023 Selfie Leslie However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Wasted $70 on a dress I never wore. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. Its baggy and so not flattering. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Free shipping for many products! Shop our selection today for on-trend looks youre sure to adore. When checking out, use our single-click PayPal express feature to speed through checkout like normal! *Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Verification can help ensure real people write reviews about real companies. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. Amazing Customer Service and products!!! This can be hard to find, especially in fast fashion companies. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. Our online return process is designed to ensure the fastest and most accurate processing of your return request. Verification can help ensure real people write reviews about real companies. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. 10% Off Your Order + Free Shipping on $50+. I'm so excited to receive my new items! Helpful Report abuse See all reviews A $9.75 RETURN FEE applies for all REFUNDS. my favorite online boutique for sure ! Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! Notice shall be sent to the following addresses: 9595 Wilshire Blvd., Suite 406 Beverly Hills, CA 90212 ATTN: Gerard Soussan. This is especially towards the companys customer service, prices, and assortment of on-trend designs. NWT. This was our first experience with Selfie Leslie, but it definitely not be our last!! I received a letter that said that they tried to deliver. These items cannot be returned. To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. To begin the online return process, please log-in to your account and navigate to "Order History.". Selfie Leslie offers lots of different skirts including: midi skirts, print skirts, maxi skirts, and mini skirts. If you havent received an email from us, please be sure to check your junk mailbox. Returns + Exchanges. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! Wonderful wonderful customer service is the most important, thank you! Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. Based in California, this clothing brand is quite adept in following trends. And they gave us a 20% discount for our next purchase! They helped me with return labels and a refund. We ordered another dress, which came quickly and she absolutely loves it! Refunds will be issued to the original payment method. In this case, it screams single and ready to mingle energy. I ordered another one a couple of days ago and it gets here tomorrow and I cant wait, the price is well worth it. Thank you Selfie Leslie team :). All returns remain the responsibility of the purchaser until received by Selfie Leslie. Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! Merchandise must be unworn, unwashed, unstained and unperfumed. If so, Selfie Leslie offers a 30-day window for returns. The customer service is amazing! For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. Based in California, this clothing brand is quite adept in following trends. Went to two post offices today and finally found my package. The Selfie Leslie team responded quickly to my email regarding a return. Thank you for shopping with Selfie Leslie. I purchased 3 dresses here and had to have help returning one. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Merchandise must be unworn, unwashed, unstained and unperfumed. | T&C'S Prices are less than $150! Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. Cute styles but really poor quality considering the price. Pretty looking dress on the website however!! All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. I changed my mind and want to cancel my order. Really important items for an event. Non-Selfie Leslie items sent to us will be donated upon receipt. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. Date of experience: December 08, 2021. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge.
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