It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Stocksy. TM previously allowed transfer (which is why I posted) and now transfer is not available. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Social media is another potential landmine for fans, Gray said. Save my name, email, and website in this browser for the next time I comment. Thats just scratching the surface. But its worth nothing that this case was won because the fees werent disclosed. Now what you can do is sell them to other people on the same platform. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. StubHub - Wikipedia When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. why does ticketmaster pay you after the event Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. The return policy tends to be much more flexible and easy to use. On the homepage of its website, you can search for the event you are looking for. Ticket fees are high but not entirely arbitrary. The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. Not looking for Taylor Swift? They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. StubHubs website is very convenient to use. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Ticket buyers and sellers say StubHub owes them after - marketplace.org But it becomes a "buyer beware" type market, experts said. Will you support Voxs explanatory journalism? Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. Thank you. Id guess brokers who have confidence theyll get tickets. 01-11-2021 06:36 AM 1 Reply Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. Solved: Ticketmaster won't let me transfer tickets - StubHub Community If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Get this delivered to your inbox, and more info about our products and services. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. CPAC used to be a barometer. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. Sign into your StubHub account and click the "Sell" button in the top toolbar. [2022], SeatGeek vs StubHub: Which Is Better For You? Some teams, venues, or artists put delivery delayson tickets issued to original buyers. discussing Ticketmasters Verified Fan program. So, this certainly means you can be at a loss or profit accordingly. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Enter the recipient's first and last name, email address, optional note and phone number. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Its art. Select the seats and have a look at all the other important details. Ability to narrow search parameters with advanced filtering. How do I sell tickets? - Live Nation The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. StubHub Tickets Guide: Tips to Buy and Sell on StubHub - Stadium Help REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. StubHub vs. Ticketmaster: Where to Get the Best Cheap Tickets Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. These days, the majority of ticket sales happen online. Why are tickets available on Stubhub but not Ticketmaster? There is a 15 percent charge that remains consistent regardless of your ticket price. They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Unable to transfer Tickets Ive sold. These two companies often offer tickets for the same events. Nothing was even on the table. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. The face value price is the one you see on the website. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. However, each of the services comes with its own distinct advantages. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. No one else can do that. Having all of this information makes it easier for you to find tickets that match your budget and interest. Your email address will not be published. [79] All Rights Reserved. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. The company declined to comment.) Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. Taylor Swift with beabadoobee and Gracie Abrams. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. 3. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Sign up for The Goods newsletter. Not looking for Taylor Swift? You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. Ability to get tickets without visiting box offices in person. The option of reselling tickets for sold-out shows is available. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. Why is StubHub selling tickets before they've been release - reddit In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. Top 835 StubHub Reviews - ConsumerAffairs To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. 7 best ticket site alternatives to Ticketmaster. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. These results implied that the hidden-fee buyers were misinformed about the total purchase price. I'm in the same boat. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Why are tickets cheaper on StubHub than Ticketmaster? - Quora Monday - Friday, 10:00 a.m. - 4:00 p.m. Depending on the venue, StubHub can show you a map of where each ticket's seat is. Tap Transfer. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. on tickets issued to original buyers. * Confirm your ticket transfer. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. We are changing the way you register and sign-in to the StubHub Community. Why can't I sell my tickets through my Ticketmaster account? [2022]. You would transfer the tickets from your Ticketmaster account to the buyers email address. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. Solved: Can I sell tickets from Ticketmaster non eligible - StubHub How do I fix this ? Log into your account and select from the list of 'Upcoming Events'. The question for consumers becomes how to know whether they're making an error before buying. Data is a real-time snapshot *Data is delayed at least 15 minutes. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Plain and simple, wrote TJ Platt from Arizona. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Learn More. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. Can I sell tickets from Ticketmaster non eligible for resale? And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Ticketmaster vs Stubhub: Customer Service. StubHub: $245 - $542. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. You can also contribute via. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. I'm confused. You do not want to waste your money and the tickets will mostly not be refunded. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Sometimes, that might happen if a reseller sells multiples of the same ticket; only the initially scanned ticket will work at the door. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. display: none !important; Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Ive already tried calling, using their chat and email. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? To learn more or opt-out, read our Cookie Policy. Refunds can also be requested within 72 hours of purchasing your tickets. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Please consider making a one-time contribution to Vox today. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Got a confidential news tip? Support our mission, and make a gift today. Getting your tickets you bought on StubHub : StubHub Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Primary ticket dealers and resellers for events. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. From the sellers side, 15% of the face value will be detected in the name of fees. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. See Full Review of - Ticketmaster | Stubhub. Please list the steps on how to do this. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. . Their automated email is useless and they have not got back to me. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Your email address will not be published. Previously there was an option to transfer and now there is not. You can transfer as many tickets as you like. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service Cookie Notice Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. What if the buyer doesn't have an account? Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. I think weve already covered that.. Then, set a suitable price for your tickets. The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). If there are tickets you can afford, buy . The Customer support services are open on all days but they have a certain time range they need to be reached out within. 7 Sites like Ticketmaster to Buy Concert and Sports Tickets Select the tickets you'd like to sell and click "Sell." 5. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. Which among the two has an easier user interface and is easy to handle? While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. (Meanwhile his employees make an average of around $24,000 a year). So, which of the two is trustworthy? So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. The charges are typically to help vendors invest in and operate in their venues. The prices and their ranges will depend on every event you have chosen. Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Tickets are 100% guaranteed by FanProtect. Specify the number of tickets you want to pay for. You should be able to transfer them from your Ticketmaster account. TicketMaster Promo Codes | 50% Off In March 2023 | Forbes 1. Sign up for the Ticketmaster wont let me transfer tickets. Different events have different buyer fees. If available, select the ticket (s) you want to sell and click Continue. Braves Tickets | Atlanta Braves - MLB.com At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. Reader support helps us keep our explainers free for all. These are often attempts to steal your personal information or credit card number, Gray said. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. New Shows Announced in the U.S.! Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. Search by the artist, events, or venues on the big search bar present in the front.